Privacy Policy

2. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

• Account Registration: When creating an account, you provide your name, email address, and a password.
• Payment Information: Through our payment processor (e.g., Stripe), you may provide your billing address, payment card details (encrypted and stored by the processor), and other relevant information to complete subscription transactions.
• User Content: The film scripts or any other production-related materials (e.g., call sheets, character breakdowns) you upload or generate using the Service.
• Communications: If you contact us directly (e.g., for support), we collect the content of your message and any attachments you send.

B. Information Collected Automatically

• Usage Data: We automatically log details about how you use the Service, such as feature usage, pages viewed, timestamps, and interactions with the AI Co-Producer. We may also collect device information (e.g., operating system, browser type), IP addresses, and other diagnostic data.
• Cookies & Tracking: We use essential cookies (e.g., from Supabase) to keep you logged in. In the future, we may implement analytics cookies with tools like Google Analytics or PostHog to gather anonymized or pseudonymized usage insights. For more details, see Section 8.

3. How We Use Your Information

We use the information we collect for purposes that include:

• Service Delivery: To create and manage your account, provide core functionality (e.g., uploading scripts, generating production resources), and operate the AI Co-Producer.
• AI Functionality: To process your scripts or requests via our AI Providers (OpenAI, Anthropic, Replicate). We share only the necessary context (e.g., script excerpts or user prompts) to generate the requested AI outputs.
• Subscription & Billing: To process payments, manage AI credits, and handle subscription renewals or cancellations.
• Communication & Support: To respond to inquiries, provide customer support, inform you of updates or changes to the Service, and send you system alerts or administrative messages.
• Analytics & Improvements: To analyze anonymized or pseudonymized usage patterns, refine AI features, develop new functionalities, and enhance overall user experience.
• Security & Legal Compliance: To detect, prevent, or address potential fraud, abuse, or security incidents, and to comply with our legal obligations.

4. Our AI Practices

Third-Party AI Providers:

• OpenAI & Anthropic: Provide large language models for text-based AI outputs.
• Replicate (Flux Models): Used to generate images such as film posters or other visuals.

We share only the minimal data needed (your prompt or relevant script/context) to get the output you request.

No Model Training on Your Data:

• FilmPro does not use your scripts or other content to train our own AI models.
• We configure our partnerships so that OpenAI, Anthropic, and Replicate likewise do not use your data for their general model training without your explicit permission. (For more details, see the respective provider's privacy policies.)

Data Handling & Retention by AI Providers:

• We contractually require our AI Providers to handle any data sent for AI processing with strict confidentiality and to delete or not retain the data unless needed to fulfill your specific request.

5. How We Share Your Information

We do not sell or rent your Personal Data. We share information only in the following contexts:

• Service Providers:
  • Payment Processing: Stripe (or similar) handles subscription fees.
  • Database & Hosting: Supabase, Vercel, or other reputable providers store and host user data.
  • AI Providers: OpenAI, Anthropic, Replicate, as described in Section 4.
  • Analytics: In the future, Google Analytics or PostHog for anonymized/pseudonymized usage data.
• Business Transfers: If FilmPro is involved in a merger, acquisition, financing, reorganization, or sale of all or part of our assets, your data may be transferred as part of that transaction. Any successor entity will continue to abide by this Privacy Policy (or provide notice of changes).
• Legal Requirements: We may disclose your data if required by law, court order, or in response to a valid legal request (e.g., subpoena), or when necessary to protect our rights, property, or safety (or that of others).
• With Your Consent: We may share your information with third parties when you explicitly authorize or request us to do so.

6. Data Retention & Deletion

Retention Period: We keep your Personal Data and User Content only as long as necessary to fulfill the purposes described in this Policy (e.g., maintaining your projects, providing AI services) or to comply with legal obligations.

User Initiated Deletion: You can delete individual scripts, projects, or your entire account at any time. Upon account deletion, we will remove your data from active systems. Some residual data (e.g., log records) may remain in backups or archives for a limited period, but will be deleted or anonymized according to our retention schedules.

Backup & Archive: We periodically back up our databases for disaster recovery. If your data is in a backup, it will be removed or anonymized once that backup is rotated out in the normal course of operations.

7. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

• Access & Correction: You can review, update, or correct your Personal Data by logging in to your account or contacting us.
• Deletion (“Right to Be Forgotten”): You can request that we delete your Personal Data. We'll comply unless we're legally required or have a legitimate reason to keep it.
• Opt-Out of Marketing: If we send promotional emails, you can unsubscribe via the link in the message or by contacting us.
• Do Not Sell / Share: FilmPro does not sell or share your Personal Data for cross-context behavioral advertising.
• California Residents (CCPA): You may have additional rights to know, delete, or opt out of data sharing. See Section 10 for more details.

To submit a rights request or inquire about data processing, please contact us at support@filmpro.ai.

8. Cookies and Tracking Technologies

Essential Cookies: Supabase Auth is used to maintain user sessions and keep you securely logged in.

Analytics Cookies (Future Implementation): Google Analytics and PostHog may be used in the future to collect anonymized or pseudonymized usage data. You can control cookies in your browser settings. Blocking cookies may affect some Service features.

Do Not Track (“DNT”): Some browsers transmit DNT signals. Our Service does not currently respond to DNT signals. We will update this Policy if our practices change.

9. Data Security

We use industry-standard security measures to protect your information:

• Encryption in Transit: All communication between your browser and our servers uses HTTPS/TLS.
• Secure Data Storage: We store data on secure servers with restricted access. Supabase implements row-level security to ensure only authorized users can access their own data.
• Access Controls: Only authorized employees and contractors who need to know have access to user data, and they are bound by confidentiality.
• Incident Response: If a data breach occurs, we will promptly investigate and notify affected users and relevant authorities as required by law. However, no system is 100% secure, and you acknowledge that any transmission of data is at your own risk.

10. CCPA & CalOPPA Disclosures

For California residents:

• California Consumer Privacy Act (CCPA): We do not “sell” personal information as defined under the CCPA. You have the right to request: (a) a report of your Personal Data we've collected, (b) the deletion of that data, or (c) to opt out of the “sale” of your data (if applicable). To exercise these rights, contact support@filmpro.ai.
• California Online Privacy Protection Act (CalOPPA): You can access our Service anonymously until you choose to create an account. We include the word “Privacy” in our link to this Policy, meeting CalOPPA's conspicuous posting requirement. We will notify users of any material changes to this Policy by updating the Effective Date at the top and providing additional notice as appropriate.

11. Children's Privacy

FilmPro is not intended for individuals under 18 years of age, and we do not knowingly collect Personal Data from minors. If you become aware that a minor has provided us with Personal Data, please contact us at support@filmpro.ai so we can take appropriate steps to remove it.

12. International Users & Data Transfers

Although we primarily operate in the United States, users worldwide may access our Service. By using FilmPro, you acknowledge that your Personal Data may be processed in the U.S. and elsewhere. We take measures to ensure any cross-border data transfers are protected in accordance with applicable laws.

13. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information (including Personal Data and User Content) may be transferred to a successor or affiliate. If such a transfer occurs, the new entity will continue to abide by this Privacy Policy or inform you if its data practices change.

14. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the Effective Date at the top of this page. If changes are significant, we may notify you via email or a prominent notice within the Service. Your continued use of the Service after any update means you accept the revised Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

FilmPro
Email: support@filmpro.ai

We will make every effort to address your inquiry promptly.